Reviews

Five Star and their installer/tech Gilbert have excellent customer service! We had an issue with our AC on Sunday and they were here within a couple of hours- quickly identified and fixed the issue! We ordered a new thermostat as well and Gilbert made sure he was the one to come back - install and set it up in the time frame he told us it would be done. I would highly recommend them!!!

I was fortunate to meet the Five Star Air team at a home and garden show several years ago. Since then, Chuck has been servicing my air conditioner. It's like having someone in the family! He remembers from year to year what my concerns are, addresses them each time and gives great advise on what I should do to keep my house cooler in the summer. I highly recommend Chuck and his team!

Matt came out about a week before the job and we went over the whole plan to ensure they did what I wanted. Matt and Alphonso were both very professional, knowledgeable and we're very respectful of my property during installation. My original unit that was to be installed was delayed so 5 star upgraded me with a different unit at no extra cost. They got the whole job done in the time promised and they were excellent to work with. I highly recommend them to anyone who needs an air conditioning company.

Matt M. and Alfonso S. were GREAT. Extremely professional and worked hard to complete the install. They both showed up on time and respected my property. We have young children, so for them to take the extra precautions to wear shoe covers and clean up after the work was job made us feel very comfortable. Both Matt and Alfonso worked well with each other and knocked out a 2 system replacement job in 1.5 days. After meeting both Tim and Chuck after the home show, we knew we wanted to work with Five Star Air. They were professional and treated me as a person and not just a sale. When looking for a new system or looking for a repair, these are the guys you want to work with. Thanks again for the hard work and look forward to the cool and relaxing home this summer!

I had Gilbert out to my home today to repair my air conditioner. What an amazing person. He was diligent, took his time to explain and did not rush the job. He wanted to make sure he did not leave my home today without me having AC, I appreciate all his efforts.